Shipping & Returns

Shipping Policy

There is a flat shipping rate of $9 on any size order.  We ship to all US states, with the exception of Hawaii, Idaho, Iowa, Mississippi, New Hampshire and South Dakota.

 

Please allow 1-2 days processing and ample shipping time for USPS Priority.

Return & Exchange Policy

 

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. These products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products.

Please email cbd40@usa.com if there are any issues with your order or product. We are here to help.  If after contacting us, you still want to return the unopened product(s), CBD40, manufactured by Brakal Joint Ventures LLC, will refund 100% of the purchase price, plus applicable tax, less shipping, on unopened items purchased within 7 days of receiving it. The customer is responsible for return shipping costs. Please refer to our Returns Process below.

Returns Process:

1.  Prior to returning items, the customer must contact us at cbd40@usa.com or by phone. If after speaking, you still want to return unopened product, Brakal Joint Ventures LLC will refund 100% of the purchase price, plus applicable tax, less shipping, on unopened items purchased within 7 days of receiving it. Customers are responsible for return shipping. You must receive a Return Authorization. Items returned without express written authorization from Brakal Joint Ventures LLC will not be refunded.

2. Please notify Brakal Joint Ventures LLC Support once you have shipped the unopened product back.  Shipping must occur within 14 days of receiving the Return Authorization. cbd40@usa.com

3. Once we receive your package and confirm it’s condition, we will issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.

*If you have any questions regarding our return policy please email cbd40@usa.com

All Brakal LLC products purchased via retail indicates your acceptance of the terms of purchase which means you agree to and understand the refund policy.